Indonesian Food Manufacturer Visits Our Factory for Tofu Skin & Yogurt Production Equipment

Published: April 29, 2026 | Industry: Food Processing | Region: Southeast Asia

Client Overview

The visiting client is a well-established family-owned food company in Indonesia, with years of experience in producing and distributing traditional Indonesian snacks and dairy products. It has a mature production and distribution network covering multiple major provinces in Indonesia. With the growing demand from modern retail channels and increasing consumer requirements for food quality, the company urgently needs to expand its production scale and upgrade automated equipment to meet the strict food safety standards of the Indonesian National Agency of Drug and Food Control (BPOM) and lay the foundation for future entry into the export market.

Core Challenges

Before contacting us, this Indonesian enterprise was facing three key bottlenecks restricting its development:

Outdated tofu skin production process: Its existing semi-manual tofu skin production line relies heavily on manual labor, which not only has limited production capacity but also makes it difficult to stabilize quality indicators such as product thickness and dryness. The high labor costs have further compressed profit margins, putting it at a disadvantage in competition with large manufacturers.

Inefficient yogurt production: The old yogurt production equipment has insufficient filling accuracy, resulting in a large amount of raw material waste. At the same time, frequent poor sealing problems have led to a high product return rate, seriously damaging the brand’s reputation among consumers.

Severe lack of after-sales support: For equipment previously purchased from other countries, suppliers had slow after-sales response. Even minor equipment failures required a long technical support cycle, leading to long production shutdowns and huge economic losses to the enterprise.

Why They Chose Us

After conducting comprehensive research and comparison among multiple equipment manufacturers in China and Europe, this Indonesian enterprise finally chose us based on three core advantages:

Rich successful cases in the Indonesian market: We have successfully installed multiple food production lines in Indonesia, covering tofu skin, yogurt and other categories. Many cooperative customers have highly praised our equipment quality and service and are willing to provide real references for new customers.

Targeted climate-adapted design: We have fully considered the high temperature and high humidity climate characteristics of Indonesia, and carried out special engineering optimization for the equipment, equipped with enhanced ventilation systems and corrosion-resistant materials to ensure the long-term stable operation of the equipment in the local environment.

Comprehensive after-sales guarantee system: We have established a 7×24-hour remote technical support channel and have sufficient spare parts inventory to quickly respond to customers’ maintenance needs. For problems that require on-site solutions, we can dispatch senior engineers to provide on-site service in the shortest time to minimize customers’ production downtime.

Factory Visit Highlights

Led by the company’s production director, the customer team conducted a comprehensive three-day inspection, which included a tour of our production base, on-site demonstrations of core equipment and in-depth discussions on customized solutions.

On the first day of the inspection, the customer focused on observing our fully automatic tofu skin production line. From raw material processing to final product drying, the entire process is highly automated and requires no manual intervention, ensuring stable and uniform quality of each batch of products. Our engineers also explained in detail the intelligent temperature control system of the equipment, which can automatically adjust drying parameters according to environmental humidity, greatly improving production efficiency. This is a particularly important advantage for Indonesia with a humid climate.

On the second day, the customer watched the operation demonstration of the high-speed cup yogurt filling and sealing line on site. The equipment runs smoothly and shows industry-leading filling accuracy and production speed. The customer showed great interest in the quick changeover function of the equipment, which can complete the switching of different cup sizes in a short time, helping enterprises flexibly adjust product lines to meet diverse market demands.

On the last day of the inspection, the technical teams of both sides conducted in-depth discussions on the customized transformation of the equipment according to the customer’s specific production needs, including adding a clean-in-place (CIP) system that meets BPOM standards and optimizing equipment operating parameters according to the characteristics of local raw materials in Indonesia.

Cooperation Results & Next Steps

After three days of in-depth understanding and communication, the customer fully recognized our equipment quality, technical strength and service capabilities. At the end of the inspection, they formally signed a letter of intent to purchase both the fully automatic tofu skin production line and the cup yogurt filling and sealing line.

The company’s production director said: “This visit exceeded all our expectations. The quality of your equipment has reached the international advanced level, and at the same time, it has obvious cost-effective advantages. More importantly, your comprehensive after-sales guarantee system has completely solved the equipment maintenance problems we have been worried about. We believe that the commissioning of the new production lines will help us significantly increase production capacity, while significantly reducing raw material waste and product return rates, injecting strong impetus into the company’s next development.”

At present, we have started the production preparation work for the equipment. We will complete the delivery according to the agreed time, and dispatch a professional engineer team to provide full on-site installation, commissioning and staff training to ensure that the customer can smoothly transition to full production.

Ready to Upgrade Your Food Production Line?

If you are also facing problems such as low production efficiency, unstable product quality or insufficient after-sales support, we sincerely invite you to visit our factory and witness the operation effect of our equipment with your own eyes. Contact us today to schedule a personalized factory tour and get a customized overall solution for your food processing needs.